Project Athena: Enhancing the Laptop Experience for the Digital Native Generation
As a UX Design Intern at Intel, I worked on designing laptop connection experiences for Project Athena (from which the Intel Evo designs were born).

You can read more about Project Athena here
My Role
UX Design Intern
My Team
Steve Brown - UX Design Manager
Sue Falkner - UX Research Manager
Saara Kamppari-Miller - UX Designer, Design Ops
Rebecca Jablonsky - UX Researcher

Internship Duration
8 months
TLDR
From May 2021 to December 2021, I worked as a UX Design Intern at Intel in their Client Computing Group (CCG) under the Research and Experience Design (RED) team. Essentially what this meant was I was working on designing experiences provided on Intel-powered laptop devices.
Due to NDA, I can't share this work publicly. If you would like to see this work in more detail please feel free to reach out to me at 97chaeeun@gmail.com. :)
Other Things I Did: UX Research and Accessibility Auditing
As a part of my work, I was able to work on a 4 month long qualitative research study with the Intel RED UX Research team on college students with high-compute needs and their mobile device expectations in order to drive future Intel Project Athena priorities.

I also worked with the team's Inclusive Design Ops lead to build in new accessibility auditing practices to the team's design process.
What I Learned
1. Software isn't a limitless solution to all problems

One key experience I got at Intel was working to connect both software and hardware together to create a seamless customer experience. While I could design any number of software features, these all had tradeoffs in terms of battery performance, perceived latency, adoptability across computer manufacturers, etc. Creating a good experience that happens on any computer means balancing both the hardware and software tradeoffs of designs.

2. Accessibility audits needs to happen early and often

When I began realizing doing an indepth accessibility audit of my work, I began to realize that I failed to address problems that could have been addressed earlier on from recruiting a more diverse research participant pool, and even running my user flows across a wider set of users. Accessibility shouldn't be an afterthought, it should be baked into the process from the beginning.